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RESEARCH PROJECTS

Research: Projects

with Puneet Manchanda and Eric Schwartz

Free ad-supported streaming of on-demand content is growing. Platforms that provide this service need a better understanding of how ad delivery affects the consumption experience—do viewers zap (leave a program incomplete) during immediate ad exposure or subsequent (program) content exposure? Using debiased machine learning with Hausman instruments, we estimate the causal effect of four levers of ad delivery on immediate ad zapping and subsequent content zapping behavior. On average, an increase in number of (ad) pods, length of pods, or repetition of ads results in a larger increase in subsequent content zapping than in immediate ad zapping. In contrast, an increase in spacing till the next pod leads to a larger decrease in immediate ad zapping than in subsequent content zapping. We further examine how these effects vary over the duration of exposure and find that, given equal durations of ad exposure and subsequent content exposure, the effects of all ad levers are generally more pronounced on ad zapping than on subsequent content zapping. We discuss the mechanisms driving these results, examine heterogeneity in effects and present implications for the platform. 

Keywords: Streaming Platforms, Ad Delivery, Zapping, Causal Inference, Debiased Machine Learning

with Puneet Manchanda 


Influencer marketing has become a widely used strategy for reaching customers. Despite growing interest among influencers and brand partners in predicting engagement with influencer videos, there has been little research on the relative importance of different video data modalities in predicting engagement. We analyze unstructured data from long-form YouTube influencer videos—spanning text, audio, and video images—using an interpretable deep learning framework that leverages model attention to video elements. This framework enables strong out-of-sample prediction, followed by ex-post interpretation using a novel approach that prunes spurious associations. Our prediction-based results reveal that “what is said” through words (text) is more important than “how it is said” through imagery (video images) or acoustics (audio) in predicting video engagement. Interpretation-based findings show that during the critical onset period of a video (first 30 seconds), auditory stimuli (e.g., brand mentions and music) are associated with sentiment expressed in verbal engagement (comments), while visual stimuli (e.g., video images of humans and packaged goods) are linked with sentiment expressed through non-verbal engagement (the thumbs-up/down ratio). We validate our approach through multiple methods, connect our findings to relevant theory, and discuss implications for influencers, brands and agencies. 

Keywords: Influencer Marketing, Social Media Engagement, Interpretable Deep Learning, Video Analysis, Model Attention

© July 2024 by Prashant Rajaram

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